TENANT FAQ

Monday-Friday, 9 AM - 5 PM.

Log into your online portal to pay your rent. If you are not yet registered, please create an account here!

Please submit a maintenance request through the tenant portal. 

From the Home or Maintenance tab, click Request Maintenance.

Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.

Please do not hesitate to contact us if you have any further questions!

All prospective tenants must complete and submit a rental application along with the required documentation. A non-refundable application fee of $35 per applicant must be paid as outlined in the property listing. Each resident over the age of 18 must submit a separate application.

Required Documents:

• A valid government-issued photo identification.

• Proof of income, such as recent pay stubs, an offer letter, or other verifiable income documentation.

• Vehicle details, including make, model, and license plate number.

• Applicants must have a combined gross monthly income of at least three (3) times the monthly rent.

• A minimum credit score of 650 is required for approval. Exceptions may be considered for applicants with no established credit history, such as students or recent immigrants, provided they can demonstrate financial stability through alternative means or provide a qualified guarantor. Applicants with a score between 650-699 may be subject to an increased security deposit.

• Applicants employed for less than six (6) months at their current job must provide details of their previous employment, including monthly income and dates of employment.

• All applications will be processed through a credit reporting agency. Applicants with unsatisfactory credit history (such as collections, judgments, foreclosures, open bankruptcies, or repossessions within the past four years) may be denied or required to provide a qualified guarantor or an increased security deposit.

• Non-resident applicants and students may provide proof of financial aid, student loans, scholarships, or documentation of liquid assets equal to three times the rent multiplied by the lease term (such as savings, CDs, mutual funds, money markets, or 401(k) accounts). These alternative income verification methods ensure that applicants who may not have traditional income sources can still qualify for tenancy.

Applicants must provide at least three (3) years of residential or rental history, including landlord contact information.

• Any applicant with a history of eviction, eviction proceedings, or lease termination within the past 24 months will be denied.

• Applicants with a record of late rent payments, lease violations, property damage, or poor housekeeping may be denied.

• Any outstanding balance owed to a previous landlord must be paid in full before consideration.

A criminal background check will be conducted on all applicants aged 18 and older. The following criteria will be considered on a case-by-case basis:

• Felony offenses within the last seven (7) years, including crimes related to property damage, personal safety, or drug-related activities, may result in denial.

• Registered sex offenders will automatically be denied.

• Any applicant with an arson-related offense (misdemeanor or felony) will be denied.

Once an application is submitted, the unit will be held for 48 hours while it is reviewed. If approved, the applicant will receive the lease agreement via email and must sign it within 24 hours.

• A security deposit (amount varies by unit) and a $200 administrative fee must be paid within 24 hours of signing the lease.

• Failure to complete these steps within the specified timeframe may result in cancellation of the application.

If an applicant does not meet the financial requirements, they may provide a qualified guarantor who meets the following criteria:

• Must be over 18 years old and a U.S. citizen.

• Must have established good credit history as verified by our tenant screening provider.

• Must have at least six (6) months of verifiable, positive rental history or homeownership.

• Income must exceed five (5) times the applicant's share of rent, with supporting documentation.

• Homeownership may be used as proof of financial stability when verified.

Tenants may keep a maximum of two (2) animals on the premises with prior approval from BARON Management.

A non-refundable pet fee is required:

• First animal: $375

• Second animal: $150

Additionally, all animals must be screened through PetScreening. The monthly pet rent is determined by the Paw Score assigned during the screening process:

• 1 Paw: $80/month

• 2 Paw: $55/month

• 3 Paw: $45/month

• 4 Paw: $45/month

• 5 Paw: $35/month

These fees do not apply to verified Assistance Animals as defined by applicable laws. Please refer to the Assistance Animal Addendum for additional information.

All animals must meet the following criteria:

• Spayed or Neutered – Proof of sterilization is required.

• Up-to-Date Veterinarian Records – Tenants must provide current vaccination and health records.

• Housebroken – All animals must be properly trained to prevent damage to the unit.

• Leash and Collar Requirement – All pets must be on a leash and in the presence of the tenant at all times when outside the unit. Pets cannot be left unattended on balconies, patios, or outside of the apartment. Any violation may result in a report to the Nebraska Humane Society.

• Kenneling Requirement – Dogs must be kenneled when left alone in the unit.

The following dog breeds (including mixed breeds) are not permitted:

1. Caucasian Ovcharka

2. Pitbull

3. German Shepherd

4. Rottweiler

5. Alaskan Malamute

6. Husky

7. Doberman Pinscher

8. Chow Chow

9. Wolf Hybrid

10. Boxer

11. Akita Inu

12. Perro de Presa Canario

13. Fila Brasileiro

14. Great Dane

15. American Bulldog

16. Saint Bernard

17. Basenji

18. Gull Dong

19. Boer Boel

20. Dogo Argentino

21. Rhodesian Ridgeback

22. Bull Terrier

23. Cane Corso

24. American Bandogge

25. Tosa Inu

26. Bullmastiff

27. Great Pyrenees

28. Newfoundland

29. Belgian Malinois

30. Staffordshire Terrier

31. Mixed Breed

32. Canine Mixed Breed

• Birds must remain caged at all times.

• Caged pets (ferrets, rabbits, guinea pigs, hamsters) must remain in cages within the unit.

• Fish tanks may not exceed a 75-gallon net loaded weight and must be kept in a secure location.

• Pet waste must be immediately removed and properly disposed of. Pets are not permitted to urinate or defecate on unprotected flooring within the unit.

• Tenants must prevent pets from becoming a nuisance to other residents or neighbors. Complaints of excessive noise or aggressive behavior may result in lease violations.

• Tenants are liable for all damages caused by their pets, including property damage, medical expenses (if applicable), flea infestations, and additional cleaning costs.

BARON Management reserves the right to revoke pet privileges if it is determined to be in the best interest of the property or community. If pet ownership is revoked, the tenant must remove the animal within thirty (30) days of receiving written notice.

At move-out, tenants must cover the cost of de-fleeing, deodorizing, and shampooing carpets to ensure the unit remains in suitable condition for future residents.